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Understanding customers does not drive innovation success

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The Kindness Pact: 8 Promises to Make you Feel Good About Who You Are and the Life You Live Success In Business ” In this most sinisterMost people are terribly unkind to themselves. They make harsh judgments, engage in endless self criticism and are unforgiving of even the smallest of failings. At the same time these people are often loving and kind parents, generous and encouraging friends, and supportive and committed colleagues. They give everyone else their best, only to give themselves their worst. The Kindness Pact introduces the reader to the 'Eight Promises': commitments you